For those sending a client

The Arrival

Your client is landing in a city they do not know. What happens next is not in your hands, but it is attached to your name.

It is in mine.

The car is where it should be. The residence is ready, not merely unlocked. The table they wanted is held, and if their flight moves at midnight, I know before they do.

I am from here. What I recommend is known, not researched — which hotel is genuinely special and which is merely expensive, which kitchen will cook off the menu if it is asked properly.

Tiffany McMahan, founder of Maison Vale Concierge

During a property visit

  • Airport transportation and accommodations arranged
  • Dining reserved at places that suit them
  • Tour-day logistics handled so the day runs on time
  • Family and children’s arrangements covered
  • A genuine orientation to how each area lives

Around a move

  • Residence prepared and provisioned before the first night
  • Housekeeping arranged
  • Introductions to vetted home-service vendors and interior designers
  • Welcome-home details on arrival
  • Continuing support once you have closed and moved on